The purpose of this memo is to provide you with information about how the Faribault Housing and Redevelopment Authority and City of Faribault are responding to the COVID-19 outbreak. We understand that these are difficult and uncertain times. Unfortunately, temporary policies and procedures must be implemented to keep residents and staff as safe as possible. Effective immediately, the following changes are being implemented:
The Community Development Department at City Hall will be operating under a limited staff capacity at City Hall as some staff work remotely, but employees can be reached by finding contact information at www.faribault.org. Rent must still be paid on time. Cash rent payments will no longer be accepted. Rent must be paid with a check or money order and either deposited in the utility drop box in the north parking lot at Faribault City Hall, or mailed to the following address: City of Faribault, ATTN: Community Development Department, 208 1st Ave NW, Faribault, MN 55021. You can get money orders at banks, Kwik Trip, Walmart, the UPS Store and other locations.
Annual Recertifications will no longer be conducted in person; however they must still be completed on time. If you are due for an annual recertification, staff will contact you by phone and/or mail to conduct the interview and gather required forms. If you experience a reduction in income that is expected to last over a month, or if you have other changes that are required to be reported, you may contact the Department at 507.334.0100 to request an Interim Recertification.
Maintenance staff will not be entering individual units for work orders except for EMERGENCIES ONLY. The following items are considered emergencies: toilet overflow, sewer backup, leaking pipes, water in the basement, no heat, no electricity, refrigerator is not cooling. Tenants must first attempt to plunge blocked toilets and reset circuit breakers before submitting a work order request. DO NOT PLACE WIPES OR PAPER TOWELS IN THE TOILET. When it is safe to do, routine work orders will be completed based on severity of the work requested and in the order they were received. In the event maintenance staff must enter your unit, they will wear gloves and masks. This is for your safety as well as maintenance staff safety.
UNIT CLEANING AND PERSONAL HYGIENE
Residents must do their part to reduce the risk of coming into contact with COVID-19 or other infectious diseases. This includes:
• Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
• If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Clean AND disinfect frequently touched surfaces every 30 minutes. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
• If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection.
• Practice “social distancing”: Minimize interacting with large groups of people. Avoid shaking hands and other forms of contact. Maintain at least 6 feet of distance between people.
Residents are asked to minimize the number of guests coming to your unit. In addition, residents should consider restricting any guests or visitors who have been to a country that have a Level 3 Travel Health Notice within the last 14 days. Countries that have a Level 3 Travel Health Notice (widespread, ongoing transmission):
• South Korea
• Europe (Schengen Area): Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City
• United Kingdom and Ireland: England, Scotland, Wales, Northern Ireland, Republic of Ireland
We realize it can be difficult, lonely and isolating to minimize contact with others. However, the Buckham Memorial Library has online resources available to keep people occupied. Library staff can be reached by phone or email to assist with digital offerings available on the Library website, which can be found at http://www.ci.faribault.mn.us/248/Library. The Library will be announcing additional remote resources as they become available at http://www.faribault.org/CivicAlerts.aspx… In addition, they may be adding curbside drop-off/pickup services.
Thank you for your patience and cooperation during these uncertain times. These procedures are subject to change based on the rapidly changing nature of this outbreak and new information we receive from the CDC, Minnesota Department of Health or other state and local resources. If you have questions, please contact me at 507.333.0375.